You Benefit because we are…
- Affordable – feel the value of our service in your pocket
- Efficient – we get the job done - with urgency
- Reliable – call us - we will be there for you! (Critical in the midst of your emergency)
- Personal, but professional! It’s like we were never there.
- We maintain our Service with pride & handle our Clients with care
- Quoted price solutions - lets you know where you stand before we start
- Experienced plumbers have the ability to handle all jobs with certainty
- Branded vehicles and uniformed technicians – Familiarity, peace of mind.
- We look for the most cost effective, long term solution for all your plumbing requirements – we love to see you, but not all the time
- A broad network - we work in every class in every sector – if you are looking for something or want to get something done then chances are that we know where to do it, and most times at a better rate to.
Our Secret
Gratitude – Inspiration – Enthusiasm - Certainty
- Gratitude – we appreciate our people and often stop to connect with our Clients, Suppliers and Staff. Gratitude is the key to the heart – when the heart is open love comes out and clears the mind and we become inspired.
- Inspiration – when we are inspired from within then the message and the vision is clear and the body becomes enthusiastic as we strive to become the best, most efficient, value adding plumbing company to the people of Africa!
- Enthusiasm – we hit the road and share the message with our ‘’Rat attack’’ promotions, in your face advertising lets you know that we have a service to offer and you could benefit from it. The results are instantaneous which builds our certainty.
- Certainty – confirms and re-affirms what we are doing, adding to the momentum of the vision. Our certainty allows us to become present and focussed on our service – a service successfully fulfilled leads to a deep sense of gratitude… we start again… Gratitude…
SERVICE MASTER SOFTWARE
One of the great anchors in our company is the software program we use called Service Master Software. We would like to thank EES Computing for providing us with an outstanding service software program that allows us the opportunity to provide exceptional service to our people.
It’s been shown that the more we order and structure our business, the more business we get to order and structure, and the more we nourish, nurture and appreciate our business, the more it appreciates in size and strength. Service Master Software is a system that orders and structures, it’s a medium that we use to appreciate our business.
This software keeps us on our game, gives us a window into the overall health of our business and allows us to provide exceptional service to our clients.
- Ordered and structured business
- Enhanced, automated communication between Client and Office
- Ordinary people using an extraordinary system
- Service delivery is optimised
- Team and job monitoring is accurate and real time
- Ability to standardise rates, products, mark ups and services which create consistency, building trusting relationships between the client and the business
- Client log in – Client may view all previous jobs, invoices on their profile etc
- Ability to log in from anywhere in the world and see how the business is running – as well as the ability to communicate to the business from everywhere
- Better organisation buys more free time to focus on higher priority tasks, like Client relationships
- Constantly evolving to adapt and grow in pursuit of achieving an enhanced service delivery experience.
Thanks again to EES Computing for your dedication and commitment in providing and developing this product – check out Service Master Software.
